{"id":1182,"date":"2024-09-11T11:11:08","date_gmt":"2024-09-11T10:11:08","guid":{"rendered":"https:\/\/portaltcgfactory.com\/faq\/custos-de-envio\/"},"modified":"2026-04-16T11:58:21","modified_gmt":"2026-04-16T10:58:21","slug":"custos-de-envio","status":"publish","type":"faq","link":"https:\/\/portaltcgfactory.com\/pt-pt\/faq\/custos-de-envio\/","title":{"rendered":"Custos de envio"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Na TCG Factory oferecemos-te a possibilidade de poupar nos gastos de envio independentemente do destino.<br\/>Oferecemos um servi\u00e7o \u00fanico para a Pen\u00ednsula Ib\u00e9rica no sector: entrega em 24-48 horas para todas as encomendas realizadas (e pagas se for o caso) antes das 14.00 horas CET\/hor\u00e1rio peninsular de segunda a quinta-feira. \u00c0s sextas-feiras, as encomendas s\u00e3o preparadas at\u00e9 \u00e0s 11.00 horas<strong>. EXCEP\u00c7\u00d5ES: Feriados p\u00fablicos e envios de produtos do lan\u00e7amento de certos <em>jogos de cartas comerciais<\/em> em alturas de pico de trabalho.<\/strong> As encomendas efectuadas fora deste hor\u00e1rio ser\u00e3o processadas no dia \u00fatil seguinte.   <\/p>\n\n<p class=\"wp-block-paragraph\">Lembra-te que n\u00e3o estabelecemos um valor m\u00ednimo de encomenda, se quiseres que distribuamos um Funko, n\u00f3s distribu\u00edmos!  <\/p>\n\n<p class=\"wp-block-paragraph\">Os pre\u00e7os indicados nesta se\u00e7\u00e3o <strong>N\u00c3O incluem IVA.<\/strong><\/p>\n\n<div class=\"wp-block-columns has-background is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\" style=\"background-color:#ff002d2e\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:80%\">\n<h2 class=\"wp-block-heading has-text-color has-link-color wp-elements-50bab61b160850996dd2a359877f3254\" style=\"color:#ff002d\">Envio para a Pen\u00ednsula (Espanha e Portugal)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>PORTES GR\u00c1TIS <\/strong>para encomendas de 150 euros ou mais.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>PRAZOS DE ENTREGA: <\/strong>De segunda a quinta, preparamos e enviamos os pedidos formalizados (e pagos se for o caso) antes das 14:00 horas; as sextas-feiras s\u00e3o preparados e enviados os pedidos formalizados (e pagos no caso) antes das 11:00 horas.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-text-color has-link-color wp-elements-766d5786f3476e7f6f75bd5609aef1a0 is-layout-flow wp-block-column-is-layout-flow\" style=\"color:#ff002d;flex-basis:20%\">\n<h2 class=\"wp-block-heading has-text-align-right has-text-color has-link-color wp-elements-3b9113786cd1ed76a777b76e27d4cdee\" style=\"color:#ff002d\">4,95\u20ac<\/h2>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-columns has-background is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\" style=\"background-color:#ff002d2e\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:80%\">\n<h2 class=\"wp-block-heading has-text-color has-link-color wp-elements-2c8a7559b5351467f5e0c8f413f03b49\" style=\"color:#ff002d\">Envios para as Baleares<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>PORTES GR\u00c1TIS<\/strong> para encomendas de 300 euros ou mais.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>PRAZOS DE ENTREGA: <\/strong>De segunda a quinta, preparamos e enviamos os pedidos formalizados (e pagos se for o caso) antes das 14:00 horas; as sextas-feiras s\u00e3o preparados e enviados os pedidos formalizados (e pagos no caso) antes das 11:00 horas.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-text-color has-link-color wp-elements-fc9568e2a728dd9a1f04fb0f60dc1bfb is-layout-flow wp-block-column-is-layout-flow\" style=\"color:#ff002d;flex-basis:20%\">\n<h2 class=\"wp-block-heading has-text-align-right has-text-color has-link-color wp-elements-7be6eb8da386db2b9bc9bddf4f0f4391\" style=\"color:#ff002d\">7,95\u20ac<\/h2>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-columns has-background is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\" style=\"background-color:#ff002d2e\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:80%\">\n<h2 class=\"wp-block-heading has-text-color has-link-color wp-elements-5ecc78c4bb34f9de3d3f1e106092b840\" style=\"color:#ff002d\">Envios para as Can\u00e1rias<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>FRETE GR\u00c1TIS<\/strong> para pedidos iguais ou superiores a 400 euros.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>PRAZOS DE ENVIO:<\/strong> Fazemos um envio geral por semana que sai da nossa sede todas as ter\u00e7as-feiras \u00e0 tarde. Para que a tua encomenda seja inclu\u00edda neste envio, \u00e9 imprescind\u00edvel que o pagamento seja efectuado antes das <strong>14h00 de ter\u00e7a-feira (hora peninsular).<\/strong> As encomendas cujo pagamento seja formalizado ap\u00f3s este prazo ficar\u00e3o pendentes de expedi\u00e7\u00e3o para a semana seguinte. A mercadoria \u00e9 expedida todas as sextas-feiras com a empresa de transportes Mosca Mar\u00edtimo S.L. e tem um prazo de entrega estimado de 5\/7 dias a partir da expedi\u00e7\u00e3o.   Em caso de incidente, o n\u00famero de telefone do servi\u00e7o de apoio ao cliente da empresa \u00e9 o 647 81 38 22.  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>IMPORTANTE:<\/strong> O pagamento dos <strong>encargos aduaneiros no destino<\/strong> \u00e9 da responsabilidade do cliente. A pr\u00f3pria empresa de transporte ser\u00e1 a respons\u00e1vel pela gest\u00e3o do encargo para o cliente. <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-text-color has-link-color wp-elements-bf07767f062e8f12ea4fdf9b0d1a6f8b is-layout-flow wp-block-column-is-layout-flow\" style=\"color:#ff002d;flex-basis:20%\">\n<h2 class=\"wp-block-heading has-text-align-right has-text-color has-link-color wp-elements-7d79e286c6312b12f62017d626fa15f8\" style=\"color:#ff002d\">22,95\u20ac<\/h2>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-columns has-background is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\" style=\"background-color:#ff002d2e\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:80%\">\n<h2 class=\"wp-block-heading has-text-color has-link-color wp-elements-82440bd7483f554fabaf04895395a773\" style=\"color:#ff002d\">Entregas a Ceuta e Melilla<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>ENVIO GRATUITO<\/strong> para encomendas de 500 euros ou mais. <strong>Prazo de entrega: <\/strong>2\/4 dias.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-text-color has-link-color wp-elements-9bcdf7cd99e6fe6f2267e7a31037cdd9 is-layout-flow wp-block-column-is-layout-flow\" style=\"color:#ff002d;flex-basis:20%\">\n<h2 class=\"wp-block-heading has-text-align-right has-text-color has-link-color wp-elements-1ab62048890a0896e9cff2267a4d7032\" style=\"color:#ff002d\">29,95\u20ac<\/h2>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-columns has-background is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\" style=\"background-color:#ff002d2e\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<h2 class=\"wp-block-heading has-text-color has-link-color wp-elements-9d3e2935a42e6037f6fee1e2eb598bbc\" style=\"color:#ff002d\">Envios dentro da Uni\u00e3o Europeia (exceto Espanha)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Envios dentro da Uni\u00e3o Europeia (exceto Espanha).  <strong>N\u00e3o efectuamos envios para ilhas (por exemplo, Chipre, Malta, Madeira&#8230;).<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>ENVIO GRATUITO<\/strong> para encomendas <strong>de 400 euros ou mais<\/strong> para os seguintes pa\u00edses: Alemanha, \u00c1ustria, B\u00e9lgica, Dinamarca, Fran\u00e7a, It\u00e1lia, Luxemburgo, Pa\u00edses Baixos, Pol\u00f3nia e Rep\u00fablica Checa.<br\/><strong>Para encomendas mais pequenas, o custo \u00e9 de 9,95 euros.<\/strong> <strong>Prazo de entrega<\/strong>: 4\/5 dias a partir do registo do pagamento. Se o teu pa\u00eds n\u00e3o constar desta lista, contacta-nos atrav\u00e9s do formul\u00e1rio web. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>ENVIO GRATUITO<\/strong> para encomendas <strong>iguais ou superiores a 750 euros<\/strong> para os seguintes pa\u00edses: Bulg\u00e1ria, Cro\u00e1cia, Eslov\u00e1quia, Eslov\u00e9nia, Est\u00f3nia, Finl\u00e2ndia, Gr\u00e9cia, Hungria, Irlanda, Let\u00f3nia, Litu\u00e2nia, Rom\u00e9nia, S\u00e9rvia, Eslov\u00e1quia, Su\u00e9cia. <strong>Para encomendas inferiores, o custo \u00e9 de 29,95 euros.<\/strong> <strong>Prazo de entrega<\/strong>: 5\/10 dias a partir do registo do pagamento, consoante o pa\u00eds.<\/p>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-columns has-background is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\" style=\"background-color:#ff002d2e\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<h2 class=\"wp-block-heading has-text-color has-link-color wp-elements-ba3ff2bb586a50a63d1777ce53ef149c\" style=\"color:#ff002d\">Envio para pa\u00edses fora da Uni\u00e3o Europeia<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Se estiveres num pa\u00eds fora da Uni\u00e3o Europeia, de momento, n\u00e3o poderemos enviar-te encomendas, mas oferecemos-te uma alternativa. Podes organizar a recolha das tuas encomendas nos nossos armaz\u00e9ns com a empresa de transportes da tua escolha. Se tiveres alguma d\u00favida, contacta-nos atrav\u00e9s do formul\u00e1rio Web.  <\/p>\n<\/div>\n<\/div>\n","protected":false},"featured_media":0,"template":"","categoria":[93,94],"class_list":["post-1182","faq","type-faq","status-publish","hentry","categoria-sobre-nossos-servicos","categoria-envio"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Custos de envio - TCG Factory% TCG Factory - TCG Factory%<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/portaltcgfactory.com\/pt-pt\/faq\/custos-de-envio\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Custos de envio - TCG Factory% TCG Factory - TCG Factory%\" \/>\n<meta property=\"og:description\" content=\"Na TCG Factory oferecemos-te a possibilidade de poupar nos gastos de envio independentemente do destino.Oferecemos um servi\u00e7o \u00fanico para a Pen\u00ednsula Ib\u00e9rica no sector: entrega em 24-48 horas para todas as encomendas realizadas (e pagas se for o caso) antes das 14.00 horas CET\/hor\u00e1rio peninsular de segunda a quinta-feira. \u00c0s sextas-feiras, as encomendas s\u00e3o preparadas [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/portaltcgfactory.com\/pt-pt\/faq\/custos-de-envio\/\" \/>\n<meta property=\"og:site_name\" content=\"TCG Factory\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-16T10:58:21+00:00\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/portaltcgfactory.com\\\/pt-pt\\\/faq\\\/custos-de-envio\\\/\",\"url\":\"https:\\\/\\\/portaltcgfactory.com\\\/pt-pt\\\/faq\\\/custos-de-envio\\\/\",\"name\":\"Custos de envio - 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