{"id":1162,"date":"2024-09-11T11:16:28","date_gmt":"2024-09-11T11:16:28","guid":{"rendered":"https:\/\/portaltcgfactory.com\/faq\/dano-defeito-ou-defeito-de-trading-card-games\/"},"modified":"2024-10-04T08:20:13","modified_gmt":"2024-10-04T08:20:13","slug":"dano-defeito-ou-defeito-de-trading-card-games","status":"publish","type":"faq","link":"https:\/\/portaltcgfactory.com\/pt-pt\/faq\/dano-defeito-ou-defeito-de-trading-card-games\/","title":{"rendered":"Dano, defeito ou defeito de Trading Card Games"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Antes de ler o processo de devolu\u00e7\u00e3o de TCG por danos e\/ou defeitos, consulte o <a href=\"https:\/\/portaltcgfactory.com\/pt-pt\/faq\/dano-defeito-ou-defeito-em-um-item\/\" target=\"_blank\" rel=\"noreferrer noopener\">guia geral de devolu\u00e7\u00f5es aqui.<\/a><\/p>\n\n<p class=\"wp-block-paragraph\">No caso de <strong>jogos de cartas (TCG)<\/strong>, <strong>n\u00e3o <\/strong>ser\u00e3o atendidas reclama\u00e7\u00f5es relacionadas ao estado da <strong>embalagem<\/strong> (continente).<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Exce\u00e7\u00e3o:<\/strong> se o dano ou defeito afetar a embalagem de <strong>latas colecion\u00e1veis<\/strong>, ser\u00e1 emitido um cupom com <strong>10% de desconto <\/strong>do valor do item danificado, que poder\u00e1 ser usado em uma compra futura.<\/p>\n\n<p class=\"wp-block-paragraph\">Por outro lado, <strong>sim,<\/strong> as reclama\u00e7\u00f5es relacionadas com <strong>danos ou defeitos no conte\u00fado<\/strong> do produto ser\u00e3o atendidas, ap\u00f3s avalia\u00e7\u00e3o. Nestes casos: <\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Se houver estoque<\/strong>, um novo item ser\u00e1 enviado com o pr\u00f3ximo pedido.<\/li>\n\n\n\n<li><strong>Se n\u00e3o houver estoque,<\/strong> o valor ser\u00e1 reembolsado.<\/li>\n<\/ul>\n","protected":false},"featured_media":0,"template":"","categoria":[86],"class_list":["post-1162","faq","type-faq","status-publish","hentry","categoria-solucao-de-problemas"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Dano, defeito ou defeito de Trading Card Games - TCG Factory% TCG Factory - TCG Factory%<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/portaltcgfactory.com\/pt-pt\/faq\/dano-defeito-ou-defeito-de-trading-card-games\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Dano, defeito ou defeito de Trading Card Games - TCG Factory% TCG Factory - TCG Factory%\" \/>\n<meta property=\"og:description\" content=\"Antes de ler o processo de devolu\u00e7\u00e3o de TCG por danos e\/ou defeitos, consulte o guia geral de devolu\u00e7\u00f5es aqui. No caso de jogos de cartas (TCG), n\u00e3o ser\u00e3o atendidas reclama\u00e7\u00f5es relacionadas ao estado da embalagem (continente). Exce\u00e7\u00e3o: se o dano ou defeito afetar a embalagem de latas colecion\u00e1veis, ser\u00e1 emitido um cupom com 10% [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/portaltcgfactory.com\/pt-pt\/faq\/dano-defeito-ou-defeito-de-trading-card-games\/\" \/>\n<meta property=\"og:site_name\" content=\"TCG Factory\" \/>\n<meta property=\"article:modified_time\" content=\"2024-10-04T08:20:13+00:00\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/portaltcgfactory.com\\\/pt-pt\\\/faq\\\/dano-defeito-ou-defeito-de-trading-card-games\\\/\",\"url\":\"https:\\\/\\\/portaltcgfactory.com\\\/pt-pt\\\/faq\\\/dano-defeito-ou-defeito-de-trading-card-games\\\/\",\"name\":\"Dano, defeito ou defeito de Trading Card Games - TCG Factory% TCG Factory - TCG Factory%\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/portaltcgfactory.com\\\/pt-pt\\\/#website\"},\"datePublished\":\"2024-09-11T11:16:28+00:00\",\"dateModified\":\"2024-10-04T08:20:13+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/portaltcgfactory.com\\\/pt-pt\\\/faq\\\/dano-defeito-ou-defeito-de-trading-card-games\\\/#breadcrumb\"},\"inLanguage\":\"pt-PT\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/portaltcgfactory.com\\\/pt-pt\\\/faq\\\/dano-defeito-ou-defeito-de-trading-card-games\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/portaltcgfactory.com\\\/pt-pt\\\/faq\\\/dano-defeito-ou-defeito-de-trading-card-games\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\\\/\\\/portaltcgfactory.com\\\/pt-pt\\\/casa\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Dano, defeito ou defeito de Trading Card Games\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/portaltcgfactory.com\\\/pt-pt\\\/#website\",\"url\":\"https:\\\/\\\/portaltcgfactory.com\\\/pt-pt\\\/\",\"name\":\"TCG Factory\",\"description\":\"Presentaci\u00f3n y soporte\",\"publisher\":{\"@id\":\"https:\\\/\\\/portaltcgfactory.com\\\/pt-pt\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/portaltcgfactory.com\\\/pt-pt\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"pt-PT\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/portaltcgfactory.com\\\/pt-pt\\\/#organization\",\"name\":\"TCG Factory\",\"url\":\"https:\\\/\\\/portaltcgfactory.com\\\/pt-pt\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-PT\",\"@id\":\"https:\\\/\\\/portaltcgfactory.com\\\/pt-pt\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/portaltcgfactory.com\\\/wp-content\\\/uploads\\\/2024\\\/09\\\/TCG-Factory-Logotipo-positivo-con-claim.png\",\"contentUrl\":\"https:\\\/\\\/portaltcgfactory.com\\\/wp-content\\\/uploads\\\/2024\\\/09\\\/TCG-Factory-Logotipo-positivo-con-claim.png\",\"width\":1702,\"height\":410,\"caption\":\"TCG Factory\"},\"image\":{\"@id\":\"https:\\\/\\\/portaltcgfactory.com\\\/pt-pt\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Dano, defeito ou defeito de Trading Card Games - TCG Factory% TCG Factory - TCG Factory%","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/portaltcgfactory.com\/pt-pt\/faq\/dano-defeito-ou-defeito-de-trading-card-games\/","og_locale":"pt_PT","og_type":"article","og_title":"Dano, defeito ou defeito de Trading Card Games - TCG Factory% TCG Factory - TCG Factory%","og_description":"Antes de ler o processo de devolu\u00e7\u00e3o de TCG por danos e\/ou defeitos, consulte o guia geral de devolu\u00e7\u00f5es aqui. 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