{"id":2211,"date":"2024-10-30T12:44:49","date_gmt":"2024-10-30T12:44:49","guid":{"rendered":"https:\/\/portaltcgfactory.com\/faq\/commandes-et-produits-bloques\/"},"modified":"2024-10-30T13:10:47","modified_gmt":"2024-10-30T13:10:47","slug":"commandes-et-produits-bloques","status":"publish","type":"faq","link":"https:\/\/portaltcgfactory.com\/fr\/faq\/commandes-et-produits-bloques\/","title":{"rendered":"Commandes et Produits Bloqu\u00e9s"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Nous avons int\u00e9gr\u00e9 une nouvelle fonctionnalit\u00e9 \u00e0 notre plateforme web.<\/p>\n\n<p class=\"wp-block-paragraph\">Il s&rsquo;agit d&rsquo;un nouvel \u00e9tat <strong>\u00ab\u00a0BLOQU\u00c9\u00a0\u00bb<\/strong> qui peut affecter \u00e0 la fois les produits et les commandes. <\/p>\n\n<p class=\"wp-block-paragraph\">Voici comment cela fonctionne: <\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>PRODUITS:<\/strong> Si vous voyez un produit avec le texte BLOQU\u00c9 au lieu du bouton habituel AJOUTER AU PANIER, cela signifie que sa vente est temporairement d\u00e9sactiv\u00e9e. Survolez l\u2019ic\u00f4ne ou acc\u00e9dez \u00e0 la fiche produit pour voir la raison. Ces situations sont temporaires et durent g\u00e9n\u00e9ralement peu de temps.   <strong>Voir l&rsquo;image ci-dessous.<\/strong><\/li>\n<\/ul>\n\n<figure class=\"wp-block-image aligncenter size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"406\" height=\"310\" src=\"http:\/\/portaltcgfactory.com\/wp-content\/uploads\/2024\/10\/PRODUCTO-BLOQUEADO.png\" alt=\"\" class=\"wp-image-2191\" srcset=\"https:\/\/portaltcgfactory.com\/wp-content\/uploads\/2024\/10\/PRODUCTO-BLOQUEADO.png 406w, https:\/\/portaltcgfactory.com\/wp-content\/uploads\/2024\/10\/PRODUCTO-BLOQUEADO-300x229.png 300w\" sizes=\"(max-width: 406px) 100vw, 406px\" \/><\/figure>\n\n<ul class=\"wp-block-list\">\n<li><strong>COMMANDES:<\/strong> Si vous voyez qu&rsquo;une de vos commandes est BLOQU\u00c9E dans votre compte client, cela signifie qu\u2019elle est temporairement en attente. Les d\u00e9tails afficheront la date de d\u00e9blocage ainsi que la raison.  <strong>Voir l&rsquo;image ci-dessous.<\/strong> <\/li>\n<\/ul>\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"196\" src=\"http:\/\/portaltcgfactory.com\/wp-content\/uploads\/2024\/10\/PEDIDO-BLOQUEADO-1-1024x196.png\" alt=\"\" class=\"wp-image-2201\" srcset=\"https:\/\/portaltcgfactory.com\/wp-content\/uploads\/2024\/10\/PEDIDO-BLOQUEADO-1-1024x196.png 1024w, https:\/\/portaltcgfactory.com\/wp-content\/uploads\/2024\/10\/PEDIDO-BLOQUEADO-1-300x57.png 300w, https:\/\/portaltcgfactory.com\/wp-content\/uploads\/2024\/10\/PEDIDO-BLOQUEADO-1-768x147.png 768w, https:\/\/portaltcgfactory.com\/wp-content\/uploads\/2024\/10\/PEDIDO-BLOQUEADO-1.png 1051w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p class=\"wp-block-paragraph\">Cela sera principalement utilis\u00e9 pour les commandes de<em> jeux de cartes \u00e0 collectionner<\/em> en attente de sortie. Cela nous permet de pr\u00e9parer les commandes jusqu&rsquo;\u00e0 deux semaines \u00e0 l&rsquo;avance pour les d\u00e9bloquer le jour de l&rsquo;exp\u00e9dition.  <\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Par exemple,<\/strong> en pr\u00e9vision du lancement d&rsquo;une nouvelle collection de <em>Magic the Gathering, <\/em>nous pourrions cr\u00e9er votre commande une semaine et demie avant son lancement, et vous la verriez dans votre historique de commandes comme bloqu\u00e9e jusqu&rsquo;au jour de l&rsquo;exp\u00e9dition. <\/p>\n","protected":false},"featured_media":0,"template":"","categoria":[113,99],"class_list":["post-2211","faq","type-faq","status-publish","hentry","categoria-utilisateurs-de-tcg-factory","categoria-commandes"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Commandes et Produits Bloqu\u00e9s% % - TCG Factory% TCG Factory%%.<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/portaltcgfactory.com\/fr\/faq\/commandes-et-produits-bloques\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Commandes et Produits Bloqu\u00e9s% % - TCG Factory% TCG Factory%%.\" \/>\n<meta property=\"og:description\" content=\"Nous avons int\u00e9gr\u00e9 une nouvelle fonctionnalit\u00e9 \u00e0 notre plateforme web. 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