{"id":1167,"date":"2024-09-11T11:16:00","date_gmt":"2024-09-11T11:16:00","guid":{"rendered":"https:\/\/portaltcgfactory.com\/faq\/remboursement-total-ou-partiel\/"},"modified":"2024-10-04T08:30:51","modified_gmt":"2024-10-04T08:30:51","slug":"remboursement-total-ou-partiel","status":"publish","type":"faq","link":"https:\/\/portaltcgfactory.com\/fr\/faq\/remboursement-total-ou-partiel\/","title":{"rendered":"Remboursement total ou partiel"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Avant de lire cet article, veuillez consulter le <a href=\"https:\/\/portaltcgfactory.com\/fr\/faq\/dommage-defaut-ou-defaut-dans-un-article\/\" target=\"_blank\" rel=\"noreferrer noopener\">guide de retour g\u00e9n\u00e9ral ici<\/a>.<\/p>\n\n<p class=\"wp-block-paragraph\">Les retours (partiels et complets) doivent \u00eatre notifi\u00e9s dans un d\u00e9lai maximum de <strong>14 jours calendaires<\/strong> via le formulaire web, en indiquant qu\u2019il s\u2019agit d\u2019un <strong>retour.<\/strong> Le formulaire doit comprendre: <\/p>\n\n<ul class=\"wp-block-list\">\n<li>Num\u00e9ro de commande.<\/li>\n\n\n\n<li>R\u00e9f\u00e9rence de l\u2019article.<\/li>\n\n\n\n<li>Motif du retour et, si possible, une photo de l\u2019article.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\"><strong>Important :<\/strong> Nous ne recevrons pas de retour de produit si ce n\u2019est pas d\u00e9j\u00e0 confirm\u00e9 par notre \u00e9quipe d\u2019assistance.<\/p>\n\n<p class=\"wp-block-paragraph\">Les retours doivent \u00eatre effectu\u00e9s avec l\u2019emballage et les accessoires en parfait \u00e9tat. Si le retour est accept\u00e9 sans que l\u2019article pr\u00e9sente des d\u00e9fauts, les frais de port sont \u00e0 la charge du client. <\/p>\n\n<p class=\"wp-block-paragraph\">Une fois que l\u2019article est arriv\u00e9 dans notre entrep\u00f4t, <strong>TCG Factory<\/strong> \u00e9valuera son \u00e9tat et v\u00e9rifiera qu\u2019il est arriv\u00e9 dans les m\u00eames conditions que nous l\u2019avons envoy\u00e9. Si des dommages sont constat\u00e9s, nous \u00e9tudierons la possibilit\u00e9 de rembourser une partie du montant. <\/p>\n\n<p class=\"wp-block-paragraph\"><strong>TCG Factory<\/strong> travaille avec des marques de confiance, offrant la meilleure qualit\u00e9 et garantie \u00e0 nos clients.<\/p>\n","protected":false},"featured_media":0,"template":"","categoria":[84],"class_list":["post-1167","faq","type-faq","status-publish","hentry","categoria-resolution-des-problemes"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Remboursement total ou partiel% % - TCG Factory% TCG Factory%%.<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/portaltcgfactory.com\/fr\/faq\/remboursement-total-ou-partiel\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Remboursement total ou partiel% % - TCG Factory% TCG Factory%%.\" \/>\n<meta property=\"og:description\" content=\"Avant de lire cet article, veuillez consulter le guide de retour g\u00e9n\u00e9ral ici. Les retours (partiels et complets) doivent \u00eatre notifi\u00e9s dans un d\u00e9lai maximum de 14 jours calendaires via le formulaire web, en indiquant qu\u2019il s\u2019agit d\u2019un retour. Le formulaire doit comprendre: Important : Nous ne recevrons pas de retour de produit si ce [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/portaltcgfactory.com\/fr\/faq\/remboursement-total-ou-partiel\/\" \/>\n<meta property=\"og:site_name\" content=\"TCG Factory\" \/>\n<meta property=\"article:modified_time\" content=\"2024-10-04T08:30:51+00:00\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/portaltcgfactory.com\\\/fr\\\/faq\\\/remboursement-total-ou-partiel\\\/\",\"url\":\"https:\\\/\\\/portaltcgfactory.com\\\/fr\\\/faq\\\/remboursement-total-ou-partiel\\\/\",\"name\":\"Remboursement total ou partiel% % - TCG Factory% TCG Factory%%.\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/portaltcgfactory.com\\\/fr\\\/#website\"},\"datePublished\":\"2024-09-11T11:16:00+00:00\",\"dateModified\":\"2024-10-04T08:30:51+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/portaltcgfactory.com\\\/fr\\\/faq\\\/remboursement-total-ou-partiel\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/portaltcgfactory.com\\\/fr\\\/faq\\\/remboursement-total-ou-partiel\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/portaltcgfactory.com\\\/fr\\\/faq\\\/remboursement-total-ou-partiel\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\\\/\\\/portaltcgfactory.com\\\/fr\\\/accueil\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Remboursement total ou partiel\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/portaltcgfactory.com\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/portaltcgfactory.com\\\/fr\\\/\",\"name\":\"TCG Factory\",\"description\":\"Presentaci\u00f3n y soporte\",\"publisher\":{\"@id\":\"https:\\\/\\\/portaltcgfactory.com\\\/fr\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/portaltcgfactory.com\\\/fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/portaltcgfactory.com\\\/fr\\\/#organization\",\"name\":\"TCG Factory\",\"url\":\"https:\\\/\\\/portaltcgfactory.com\\\/fr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/portaltcgfactory.com\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/portaltcgfactory.com\\\/wp-content\\\/uploads\\\/2024\\\/09\\\/TCG-Factory-Logotipo-positivo-con-claim.png\",\"contentUrl\":\"https:\\\/\\\/portaltcgfactory.com\\\/wp-content\\\/uploads\\\/2024\\\/09\\\/TCG-Factory-Logotipo-positivo-con-claim.png\",\"width\":1702,\"height\":410,\"caption\":\"TCG Factory\"},\"image\":{\"@id\":\"https:\\\/\\\/portaltcgfactory.com\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Remboursement total ou partiel% % - TCG Factory% TCG Factory%%.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/portaltcgfactory.com\/fr\/faq\/remboursement-total-ou-partiel\/","og_locale":"fr_FR","og_type":"article","og_title":"Remboursement total ou partiel% % - TCG Factory% TCG Factory%%.","og_description":"Avant de lire cet article, veuillez consulter le guide de retour g\u00e9n\u00e9ral ici. Les retours (partiels et complets) doivent \u00eatre notifi\u00e9s dans un d\u00e9lai maximum de 14 jours calendaires via le formulaire web, en indiquant qu\u2019il s\u2019agit d\u2019un retour. Le formulaire doit comprendre: Important : Nous ne recevrons pas de retour de produit si ce [&hellip;]","og_url":"https:\/\/portaltcgfactory.com\/fr\/faq\/remboursement-total-ou-partiel\/","og_site_name":"TCG Factory","article_modified_time":"2024-10-04T08:30:51+00:00","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/portaltcgfactory.com\/fr\/faq\/remboursement-total-ou-partiel\/","url":"https:\/\/portaltcgfactory.com\/fr\/faq\/remboursement-total-ou-partiel\/","name":"Remboursement total ou partiel% % - TCG Factory% TCG Factory%%.","isPartOf":{"@id":"https:\/\/portaltcgfactory.com\/fr\/#website"},"datePublished":"2024-09-11T11:16:00+00:00","dateModified":"2024-10-04T08:30:51+00:00","breadcrumb":{"@id":"https:\/\/portaltcgfactory.com\/fr\/faq\/remboursement-total-ou-partiel\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/portaltcgfactory.com\/fr\/faq\/remboursement-total-ou-partiel\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/portaltcgfactory.com\/fr\/faq\/remboursement-total-ou-partiel\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/portaltcgfactory.com\/fr\/accueil\/"},{"@type":"ListItem","position":2,"name":"Remboursement total ou partiel"}]},{"@type":"WebSite","@id":"https:\/\/portaltcgfactory.com\/fr\/#website","url":"https:\/\/portaltcgfactory.com\/fr\/","name":"TCG Factory","description":"Presentaci\u00f3n y soporte","publisher":{"@id":"https:\/\/portaltcgfactory.com\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/portaltcgfactory.com\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/portaltcgfactory.com\/fr\/#organization","name":"TCG Factory","url":"https:\/\/portaltcgfactory.com\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/portaltcgfactory.com\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/portaltcgfactory.com\/wp-content\/uploads\/2024\/09\/TCG-Factory-Logotipo-positivo-con-claim.png","contentUrl":"https:\/\/portaltcgfactory.com\/wp-content\/uploads\/2024\/09\/TCG-Factory-Logotipo-positivo-con-claim.png","width":1702,"height":410,"caption":"TCG Factory"},"image":{"@id":"https:\/\/portaltcgfactory.com\/fr\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/portaltcgfactory.com\/fr\/wp-json\/wp\/v2\/faq\/1167","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/portaltcgfactory.com\/fr\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/portaltcgfactory.com\/fr\/wp-json\/wp\/v2\/types\/faq"}],"wp:attachment":[{"href":"https:\/\/portaltcgfactory.com\/fr\/wp-json\/wp\/v2\/media?parent=1167"}],"wp:term":[{"taxonomy":"categoria","embeddable":true,"href":"https:\/\/portaltcgfactory.com\/fr\/wp-json\/wp\/v2\/categoria?post=1167"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}