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Key Account Manager: Portuguese Speaking

Key Account Manager: Portuguese Speaking

We are one of the largest distributors of geek culture products in Iberia. We distribute brands such as One Piece TCG, Magic: The Gathering, Funko, Topps, Panini and many others. 

Main responsibilities

  • Develop and maintain a customer portfolio in Portugal by identifying sales opportunities and building strong commercial relationships with retailers.
  • Increase annual revenue by effectively presenting our product lines and highlighting TCG Factory’s competitive advantage.
  • Build long-term relationships based on trust, active listening and a genuine understanding of each customer’s needs.
  • Manage both new customeracquisitionand the development and follow-up of existing accounts. 
  • Enter and update customer data in our system, ensuring the information is useful for future commercial and marketing actions.
  • Collaborate with the marketing department to ensure that offers, promotions and launches are communicated effectively in the Portuguese market.
  • Carry out in-person customer visits and attend trade fairs or industry events when necessary.
  • Gather relevant information on market trends, competitors, specialized retail needs and new business opportunities.
  • Plan, monitor and analyze commercial actions in our ERP.
  • Continuously seek improvements in processes, communication and results.

What we expect from you

  • Native Portuguese.
  • High level of English (C1).
  • At least 3 years of experience in B2B sales, preferably in distribution or specialized retail; or 3 years of experience in B2C sales of trading card games.
  • Commercial profile with the ability to build long-term customer relationships and identify new sales opportunities.
  • Results-oriented and able to work independently.
  • Strong communication skills, active listening and the ability to build trust.
  • Organization, planning and familiarity with digital environments, ERP, CRM and AI tools applied to commercial work.
  • Analytical skills to interpret sales, customer and market data.
  • Interest and knowledge of the TCG universe, pop culture and specialized retail.
  • Availability to travel and carry out commercial visits when necessary.

Highly valued

  • Previous knowledge of the Portuguese specialized retail market.
  • Experience in trading card games, merchandising, board games and/or products related to pop culture.
  • Understanding of trading card games organized play systems.
  • Other European languages.
  • Driving license.

Our proposal

  • An organization in a period of expansion and growth.
  • Permanent contract.
  • Remote position.
  • Approximate gross annual salary of 23.000€ – 26.000€
  • Excellent working hours from 8:00 to 16:00.
  • A great working environment: dynamic and committed.
  • Discounts on company products.
  • The opportunity to contribute to the growth of our customer base and sales activity in Portugal.

 

If you consider yourself ambitious, curious, passionate about digital environments and knowledgeable about the sector, you are one of us! We would be delighted to meet you. 

 

In addition, at TCG Factory we offer equal opportunities regardless of gender, age, disability or country of origin. Our commitment is to talent.

Apply for this offer