To become a TCG Factory customer, you just need to register on our website by clicking here and send us your business documentation to soporte@tcgfactory.com. Make sure that the documents you send include this information:
- Billing address.
- Tax Identification Number (NIF).
If you live in Spain, you can send us any of the following documents:
- Model 036/037.
- CIF card.
- Census status certificate (downloadable from the Tax Office’s website). It is essential that the document also includes the VAT system to which you are subject.
If you live outside the European Union, please send us your company registration document for your country of residence, showing both your tax address and your tax ID number.
Important: If you live outside the European Union (except Andorra), we may not be able to ship to your location. In this case, any purchase will be formalized under EXW (INCOTERMS 2020) conditions.
Confirmation of registration
Once your account is validated and activated, you will receive a welcome email confirming your registration as a TCG Factory customer.
Requirements for customer status
The only requirement to be a TCG Factory customer and have an account for purchases and reservations is that you are a company or registered as a freelancer.
Are you having doubts about the discharge process?
If you have any questions, please do not hesitate to contact us through our web form.