Before reading the return process for TCGs for damage and/or damage, please refer to the general returns guide here.
In the case of trading card games (TCG), no claims related to the condition of the packaging (mainland) will be accepted.
Exception: If the damage or malfunction affects the packaging of collectible cans, a 10% discount coupon will be issued for the value of the damaged item, which you can use in a future purchase.
On the other hand, claims related to damage or defects in the product content will be accepted after evaluation. In these cases:
- If stock is available, a new item will be shipped with the next order.
- If there is no stock, the amount will be refunded.